Shipping policy

Shipping & Delivery Policy

Cottage St. Cloud LLC – Saint Cloud, Florida, USA

⏱️ Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays).
You will receive a confirmation email once your order has been shipped or is out for delivery.

📦 Nationwide Shipping Free

We ship to all U.S. states using trusted carriers such as USPS, UPS.

  • Orders typically arrive within 3–7 business days after shipping.

  • A tracking number will be provided once your order has been dispatched.

  • 📮 Delivery Issues or Lost Packages

    If your package is delayed, lost, or arrives damaged, please contact us at cottagestcloudllc@gmail.com with your order number.
    We will help you file a claim with the carrier and work quickly to resolve the issue.

  • 🌎 International Orders

    We are pleased to offer international shipping to Spain, Peru, and Venezuela.

    At checkout, customers will see a flat-rate shipping fee, which has been pre-calculated to simplify the purchasing experience.

    Please note:

    • Delivery times may vary depending on destination, customs processing, and local courier services.

    • Any applicable customs duties, taxes, or import fees are the responsibility of the customer and are not included in the shipping rate unless otherwise stated.

    • Once the order has been shipped, tracking information will be provided when available.

    If you have any questions regarding international shipping or need assistance before placing your order, we are happy to help.

    Contact Us

    Cottage St. Cloud LLC
    Saint Cloud, Florida, 34771
    📞 (689) 245-3723
    📧 cottagestcloudllc@gmail.com
    🌐 www.cottagestcloud.com